Manage the insight you receive from our surveys using our innovative hotel dashboard. Benchmarking against similar hotels allows you to monitor your performance versus your competitors and encourages sharing of best practices amongst hotels within the same group. Trending at a survey and section level helps to easily identify focus areas and track how guest perceptions change over time as you action the feedback you have received.
Benchmarking against hotels within your group or competitor hotels within your location and price category
Individual section scores and trending to highlight areas of strength or underperformance
Market insight in to what our Knowers value the most when they stay at hotels
Cross-section of scores by theme – Quality, Service and Ambience
Performance tracking over time of your overall survey score
Ability to create and manage your personalised action plan