This website uses cookies to ensure you get the best experience on our website. You can read more about the cookies we use by clicking here. We also share information about your use of our site with our analytics partner (Google) who may combine it with other information that you've provided to them or that they've collected from your use of their services. You consent to our cookies if you continue to use our website. In order to opt-out of being tracked by Google Analytics please visit http://tools.google.com/dlpage/gaoptout.
Manage the insight you receive from our surveys using our innovative hotel dashboard. Benchmarking against similar hotels allows you to monitor your performance versus your competitors and encourages sharing of best practices amongst hotels within the same group. Trending at a survey and section level helps to easily identify focus areas and track how guest perceptions change over time as you action the feedback you have received.
Benchmarking against hotels within your group or competitor hotels within your location and price category
Individual section scores and trending to highlight areas of strength or underperformance
Market insight in to what our Knowers value the most when they stay at hotels
Cross-section of scores by theme – Quality, Service and Ambience
Performance tracking over time of your overall survey score
Ability to create and manage your personalised action plan
