The Berkeley is in The Know for customer feedback

The Berkeley has joined forces with The Know– the intelligent mystery guest service for luxury and boutique hotels –to receive genuine customer feedback from experienced travellers. The Know provides luxury and boutique hotels with detailed, confidential, qualitative insight and analytics, bringing an innovative approach to feedback from real paying guests. Located midway between London’s fashionable Knightsbridge and neighbourly Belgravia and committed to design innovation, the 5-star hotel has been treading its own path for more
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